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Case Studies
Real teams. Real results. The Portalink effect at work.
- Significant reduction in manual processing and errors
- Achieved 70%+ Zero-Touch order processing
- Deployed across 42 global customer care centers
Saint-Gobain is a world leading manufacturer of construction materials. By automating over 70 complex business rules across its operations in North America, EMEA (Europe, the Middle East, and Africa), as well as the Asia Pacific, Saint-Gobain Abrasives have optimied Zero-Touch and eliminated secondary touch in the ERP.
Portalink™AnyFreight Audit-to-Pay platform was introduced in 2023 to enhance compliance with global audit requirements and optimise their considerable freight management processes.
- Reduced manual order entry
- Accelerated order-to-shipment cycles
- Global freight audit compliance
Implementation of Portalink™AnyOrder has enabled Rhino-Rack to: capture purchase orders emailed by customers, convert them into electronic data, check and cleanse the data to ensure accuracy, electronically map and import the information into Rhino-Rack’s proprietary ERP system, enabling each order to be processed automatically.
- Straight-forward to implement
- Savings made from the efficiency gains
Portalink™AnyOrder solution provided McCain the flexibility to manage both large and small customers efficiently, offering automation that worked seamlessly across diverse customer setups.
- Frictionless solution, global advantage
- Significant improvements in operational efficiency
With over 1900 sites across the country, Ampol started looking for a system that could digitize their non-EDI customer orders without compromising their established workflow processes and complex business rules. Ampol selected Portalink™AnyOrder because it had the flexibility needed to meet their specific needs and because it was more accurate than other systems that relied solely on OCR.
- Easy and intuitive system
- Achieve customer service quality goals
Portalink™AnyOrder provides CNP Brands with an interface which automatically captures purchase orders emailed by customers in pdf, excel and/or csv format and converts them into electronic data.
- 50% reduction in processing time
- Deliver enhanced customer service
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